Cancellation and Refund Conditions
Our return conditions
The services you purchase from our company have a 100% refund (refund) guarantee within 7 days, no questions asked. If our customer wants to return it after 7 days, the usage period is reduced and the remaining amount is transferred to the customer’s personal bank account. It is not possible to refund the free services provided with the campaign services. Free services are given to the customer because he/she has committed to the service and will use the service for the period of purchase. If the service is canceled before this period, the free service will be charged and the remaining amount will be refunded. In return transactions, the refund is provided in the same way as the payment method used by our customer. It is not possible to return it to a different person or by a different method. For all refund transactions, you can request us by selecting the accounting department through your customer panel.
Our cancellation conditions
To cancel the services you purchased from our company, you must log in to your customer control panel with your e-mail address and password and fill out the form in the “Cancellation Request” option on the support page. At the next payment time, your service will not create an invoice for the new one. Services that are not requested but not used are not considered cancelled. A new invoice is created at each new payment time. If you make a purchase with a credit card and object to the payment through the bank, “claiming that you did not make the purchase yourself”, without informing or notifying us, without obtaining approval from our company, during or after using the service, the customer account and the services within it will be irreversibly deleted and stopped. Customer name and surname, e-mail address, IP address and T.R. The identification number of our company will be added to our blacklist. If you have a justified reason, we kindly ask you to contact our company before this process. Our company approaches such situations moderately. The information, addresses, phone numbers, and IP address recorded when ordering by our customers who shop with credit cards are viewed and recorded. Additionally, thanks to the Fraud control mechanism, if you try to shop with a problematic credit card, your order will be automatically blocked.